Gilly is out of the office until 9th September, but clients certainly won’t be left without their usual level of care and expertise.
The office will continue to operate at full speed, with Stephanie and our newest team member, Millie, looking after clients and new enquiries while Gilly is away.
And, despite having only been with the business for a week, Millie has already made a fantastic start.
Meet Millie
Millie joined the team as an experienced travel professional, who already understands the systems, suppliers and processes we use, allowing her to settle into the business remarkably quickly.
In fact, Millie has very much hit the ground running.
Within her first week, she has already secured a brand-new client, made two bookings for her, received a fantastic Google Review and secured another booking for an existing client.
And it’s that existing-client booking which perfectly demonstrates why we believe having the right travel expert really does make a difference.
From a short break to the Algarve
One of our existing clients loves working with us but had felt that, because she tends to book smaller Jet2 short breaks, perhaps her holidays were too small for our business.
We never want a client to feel that way.
Our philosophy has always been that the value of using a travel expert isn’t determined by the price of your holiday. Whether you’re booking a short break or a once-in-a-lifetime luxury adventure, you should receive the same care, expertise and personal service.
When our client saw that Millie had joined the team, she decided to get back in touch.
Millie suggested a hotel in the Algarve that the client hadn’t previously considered. She loved it, and a fantastic Algarve short break is now booked.
It’s a great example of what we love about having another experienced travel professional on the team. Sometimes the best holiday isn’t the one you were originally looking for; it’s the one an expert introduces you to.
The Algarve booking is just one of many things Millie has already got underway. She is currently working on two Thailand multi-centre holidays, a week on the Amalfi Coast and an incredible Canadian itinerary.
It has been a very busy first week, and a hugely encouraging one.
We’re particularly pleased that Millie’s previous experience has allowed her to integrate so quickly into the business while bringing her own knowledge, ideas and client relationships to the team.
Gilly may be away, but we’re still here for you
While Gilly is away until 9th September, the office remains fully operational.
Stephanie and Millie are on hand to help with new enquiries and existing bookings, so there is no need to wait for Gilly to return.
And, of course, Gilly will still be keeping in touch while she’s away because completely switching off from her business is something she was never going to do! She was sharing insights and advice before she’d even left Birmingham Airport!
Give us a call on 01902 288104.