A New Chapter for Gilly Bachelor Travel Expert
Introducing Your Holiday Concierge
If you’ve booked a holiday with us over the last few years, you’ll probably know us as Gilly Bachelor Travel Expert.
But there’s something you may not know. We’ve always been Your Holiday Concierge.
Your Holiday Concierge has been our company name since we launched in 2019. Now, we’re simply bringing the name we’ve always operated under to the forefront and making it our public-facing brand.
From 12 September, Gilly Bachelor Travel Expert will become Your Holiday Concierge.
It’s a change of brand, not business.
- The same team.
- The same people you know.
- The same bookings.
- The same personal service.
Just a new name and a fresh new look.
What will change?
From September, you’ll start to see Your Holiday Concierge across our website, social media, emails and other communications.
You don’t need to do anything. Your existing bookings and arrangements are completely unaffected.
You’ll still have the same team looking after you, including Stephanie, who has been promoted to our Head of Concierge, who continues to make sure all the details behind your holiday are taken care of.
And we’re delighted to have recently welcomed Millie Ashe to the team as our new Travel Consultant. Millie brings valuable high street travel experience and will be helping us develop our package holiday offering, particularly our partnership with Jet2holidays.
Why the change?
Quite simply, we feel Your Holiday Concierge better represents what we’ve always been about.
The word concierge reflects the way we look after our clients. We don’t simply book a holiday and send you on your way. We listen, advise, recommend, anticipate and remain there when you need us.
And that personal service matters more than ever.
Travel is changing rapidly, with AI and automation increasingly being used to make booking holidays quicker and more efficient. We’ll absolutely embrace technology where it improves the experience for our clients.
“But we’re also choosing to double down on the thing our clients tell us they value most: the personal touch. Because a computer might be able to find you a holiday. It doesn’t know you. That’s where we believe we make the difference”.
Come and celebrate with us
We’ll be officially launching the new Your Holiday Concierge brand at our welcome and launch event on Friday 11 September, from 6.30pm to 9pm.
It’s a chance to celebrate the new look, introduce the team and, most importantly, say thank you to the clients, friends and partners who have helped us get here.
Then, from 12 September, you’ll start seeing Your Holiday Concierge everywhere. Nothing else changes. It’s still us.
We’ve simply given the business we’ve always been proud to run a name that reflects it.
Welcome to Your Holiday Concierge. Expert advice. Personal service.