Gilly's Gems - THANK YOU CLUB

Every client is treated to our Gold Service, ensuring that every facet of your travel is expertly designed for a flawless and unforgettable journey. Here’s an overview of what you can look forward to:

1. Customised Holiday Guidance & Suggestions: We invest the time to get to know your preferences, offering bespoke holiday recommendations that best meet your requirements.
2. Airline Administration: Dealing with airline systems can be overwhelming, which is why our service includes selecting seats, meals, and entering your Advanced Passenger Information (APIs) for you.
3. Airline Check-In & Boarding Pass Printing: Forget the hassle of check-in; we manage it entirely, within airline policies, and provide printed boarding passes if needed.
4. Special Assistance: We take the time to understand your accessibility needs, coordinating with airlines, transfers, and hotels to ensure they are fully aware and accommodating.
5. Travel Regulations & Entry Requirements: We guide you through the latest travel regulations, including checking your passport’s validity for EU travel. Together, we make sure you’re prepared and compliant.
6. Special Requests and Celebrations: Whether you want your room set up as a twin, prefer a specific floor, or wish to have champagne and flowers upon arrival, we communicate with airlines and hotels to fulfil your desires.
7. Local Tours & Restaurant Recommendations: We enhance your trip with our curated suggestions for local tours and dining experiences, personalised to your tastes and interests.
8. ‘Travel Ready’ Consultation: Before you depart, we invite you to a video call or in-person meeting to go through our thorough ‘travel ready’ checklist, addressing any queries you may have.
9. Peace of Mind: Rest easy knowing you can reach us anytime during your trip via our 24/7 emergency contact number 01902 288104.
10. Extended Office Hours: Our standard office hours are 10am to 6pm, seven days a week. We also offer video and face-to-face meetings in the evenings until 10pm.
11. Free Travel App: If your journey involves multiple destinations, you’ll receive access to our outstanding travel app, which integrates live updates for your flights. Read more about our app here.
12. Loyalty Programme: Lastly, you’ll join Gilly’s Gems, earning loyalty points that unlock a variety of perks, from complimentary airport security fast passes to chauffeur services at UK airports.

In essence, our Gold Service is crafted to deliver an exceptional travel experience, leaving no detail overlooked and ensuring that your journey is as seamless and memorable as possible.